No baseline? No benchmarks? No biggie! An experimental approach to agile chatbot development

Lessons learned bringing LLM-based products to production

Today’s post recaps my recent talk on lessons learned trying to bring LLM-based products to production. You can check out the video here.

What happens when you take a working chatbot that's already serving thousands of customers a day in four different languages, and try to deliver an even better experience using Large Language Models? Good question.

It'…